Contact Us
Contact DreamPals
We are always happy to help.
Whether you have a question about one of our night lights, need assistance with an existing order, would like an update on your shipment, or need help with a return or refund, please contact our customer support team.
Customer Support
Email: support@dreampals.online
Phone: (204) 555-0142
Mailing Address:
DreamPals
80 Cameron Crescent
East York, ON M4G 2A3
Canada
Website: dreampals.online
When contacting us about an existing order, please include your order number and the email address used during checkout. If your inquiry concerns a damaged, defective, or incorrect item, including clear photographs may help us resolve the issue more quickly.
We aim to review customer inquiries as promptly as reasonably possible. Messages received outside normal business hours may be answered on the following business day.
For return and refund requests, please contact us before sending an item back so our team can provide the appropriate return instructions.
Thank you for shopping with DreamPals.