Terms of service
Terms of Service
These Terms of Service govern your access to and use of dreampals.online and any purchases made through our online store.
Throughout these Terms, "DreamPals," "we," "us," and "our" refer to DreamPals. By accessing our website or purchasing from us, you agree to these Terms of Service.
1. Online Store Terms
By using this website, you represent that you have reached the age of majority in your jurisdiction or otherwise have the legal capacity and appropriate authorization to use this website and make purchases.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Product Information
We make reasonable efforts to present product descriptions, specifications, quantities, images, and other information accurately.
However, colors and visual appearance may vary depending on your device, display settings, lighting, and other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information where appropriate.
3. Product Availability
Products are subject to availability. We may modify, discontinue, or limit the availability of products where reasonably necessary.
If an ordered product becomes unavailable after an order has been placed, we may contact you to provide an appropriate solution, including a refund where applicable.
4. Prices and Payments
Prices are displayed on the website in the currency indicated at checkout.
You agree to provide accurate and complete billing, payment, and contact information when placing an order.
Applicable taxes, duties, or other government charges may apply depending on the destination and applicable law.
5. Orders
Submitting an order does not necessarily guarantee acceptance. We reserve the right to refuse or cancel orders in circumstances such as suspected fraud, payment issues, obvious pricing errors, product unavailability, or other legitimate reasons permitted by law.
If we cancel a paid order, an appropriate refund will be issued.
6. Shipping
DreamPals provides free worldwide shipping on eligible orders.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by carrier delays, customs processing, severe weather, holidays, incorrect delivery information, or circumstances beyond our reasonable control.
Please review our Shipping Policy for additional information.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of receipt in accordance with our Return & Refund Policy.
Customers should contact us before returning an item so that we can provide return instructions.
8. Intellectual Property
Unless otherwise stated, the website's original branding, text, graphics, design elements, and other content owned by DreamPals are protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or otherwise use protected DreamPals content without authorization, except as permitted by applicable law.
9. Prohibited Uses
You may not use our website to engage in fraudulent activity, transmit malicious code, interfere with website security, violate applicable laws, infringe third-party rights, or attempt unauthorized access to our systems.
10. Third-Party Services
Our store may use third-party providers for services such as payment processing, order fulfillment, analytics, and delivery. Your use of certain third-party services may also be subject to their applicable terms.
11. Disclaimer
We aim to provide accurate information and reliable services. However, except where prohibited by law, the website and services are provided subject to applicable limitations and without guarantees beyond those expressly provided.
Results from hair styling products may vary depending on factors such as hair type, length, texture, styling technique, and duration of use.
12. Limitation of Liability
To the maximum extent permitted by applicable law, DreamPals will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
13. Governing Law
These Terms will be governed by applicable laws relevant to DreamPals and the transaction, without limiting any mandatory consumer protections available to customers in their jurisdiction.
14. Changes to These Terms
We may update these Terms of Service from time to time. The current version will be published on this website.
15. Contact Information
Questions regarding these Terms may be sent to:
DreamPals
80 Cameron Crescent
East York, ON M4G 2A3
Canada
Email: support@dreampals.online
Phone: (204) 555-0142